We dispatch (send out) goods only on Mondays , Wednesdays and Fridays only, any changes will be duly communicated .. payment for this days should be made latest 9am these days.. we however do not guarantee that any order placed after this time will be dispatched that same day
Delivery duration to a location is majorly 1-4 days .. however in a case where there's a delay this will be caused by the courier company and we do not have control over that , we can only try our best to call them but cant control them
Insurance can be purchased for any shipment if the customer wishes to and this arrangement can be made by contacting us for the extra fees involved, we package all goods neatly and secure well for transportation .. we wont be held liable in a case whereby items gets misplaced, broken in transit or not delivered by the courier . If you'd like to get insurance please call or send an email to arrange that . Once your items are sent out we are not liable for any loss caused during the delivery process
Also, we use Fastway Courier as the bag sizes are fixed , If your items doesn’t fit into the satchel for R100, There’s a way bigger satchel for R130
In this case I’d contact you , pls note these items are not by weight , they are by size why the different options , you’d be required to pay for the extra R30 for the bigger bag or the parcel wont be shipped
Courier fee for bulky packages will be quoted and sent to the customer , the standard fees of R100 / R130 doesn’t apply for bulky packages, customer can also decide to arrange for their on pickup
